This Offer from the owner of the website https://vanya-vpn.bi, hereinafter the «Seller», addressed to the user of the website services, hereinafter the «Customer», is a proposal to conclude a Service Agreement and sets out the basic terms of providing Services through the website https://vanya-vpn.bi. The Buyer, acting with the intent to purchase the Services, accepts the terms of this Service Agreement (hereinafter – the Agreement) on the following terms.
1. DEFINITIONS
1.1. Public offer (hereinafter – the Offer) - a public proposal by the Seller, addressed to an indefinite circle of persons, to conclude a distance Service Agreement with the Seller (hereinafter - the «Agreement») on the terms contained in this Offer, including all Annexes.
1.2. Order – the Customer’s decision to order the data processing Service through the website https://vanya-vpn.bi by selecting one of the plans and paying for it; it constitutes the Customer’s full and unconditional acceptance of this Offer.
1.3. The Seller provides data processing Services, both personally and by engaging third parties, including private virtual access services, as well as other Services related to private security on the Internet and private access to the Internet (hereinafter – the Services). The Services include, but are not limited to, software, add-ons, applications, information and information materials made available to the Customer by the Seller.
1.4. Plans – the system of prices for data processing Services presented on the website https://vanya-vpn.bi.
2. GENERAL PROVISIONS
2.1. The Buyer places an Order for data processing Services through the website https://vanya-vpn.bi by selecting one of the plans presented on the website. By paying for the Order, the Buyer confirms consent to conclude this Agreement (acceptance of the offer).
2.2. By concluding the Agreement, the Buyer confirms the following:
a) The Buyer has fully read and agrees to the terms of this Agreement;
b) The Buyer grants permission for the collection, processing and transfer of personal data on the terms set out in the Privacy Policy published on the website https://vanya-vpn.bi.
3. PRICE OF SERVICES
3.1. The price of the data processing Services is listed on the website https://vanya-vpn.bi in the Plans section.
3.2. The Seller has the right to unilaterally change the price of any Plan.
3.3. The Seller may not change the price of an Order that has already been paid.
3.4. The Buyer’s obligations to pay for the Order are considered fulfilled from the moment the Seller receives the funds in full in accordance with the Plans.
3.5. Settlements between the Seller and the Buyer for the Goods are made in the ways specified on the website https://vanya-vpn.bi.
4. PLACING AN ORDER
4.1. Services are ordered by the Buyer through the website https://vanya-vpn.bi or by an invoice issued to the client’s e-mail.
4.2. When ordering on the website https://vanya-vpn.bi, the Buyer agrees to provide an e-mail address.
4.3. If the Seller needs additional information, the Seller may request it from the Buyer. If the Buyer fails to provide the required information, the Seller is not responsible for providing a quality service to the Buyer.
4.4. The Buyer is responsible for the accuracy of the information provided when placing and paying for the Order.
4.5. The Agreement between the Seller and the Buyer is considered concluded from the moment the Buyer electronically places the Order on the website https://vanya-vpn.bi and pays for it.
4.6. If the Buyer has not used the «Cancel subscription» form on the website https://vanya-vpn.bi, the Order placed by the Buyer is renewed for the same period upon expiry of the Buyer’s original Order, in accordance with the Plans listed on the website https://vanya-vpn.bi on the date of such renewal (auto-renewal of the Services).
5. PROVISION OF SERVICES
5.1. The Services are provided in the manner described on the website https://vanya-vpn.bi .
5.2. The Service provides connections to a secure network to protect transmitted data, including over Wi-Fi and cellular networks in public places.
5.3. The Service is not intended for circumventing access restrictions or gaining access to information restricted by law.
6. TERMINATION OF SERVICES
6.1. The Buyer may cancel the Services at any time during the term of the Agreement. The Buyer pays in full, in accordance with the Plans, for the Services actually provided up to the date of the Buyer’s cancellation.
6.2. If the Buyer has not contacted the Seller in writing at the addresses listed on the website https://vanya-vpn.bi with a proposal to terminate the Agreement, the Agreement remains in force until terminated by mutual consent of the Parties.
6.3. The Seller may restrict the Buyer’s access to the Services if facts of bad-faith use of the Service are identified, namely:
a) Use of the Service by the Buyer for the purpose of violating the laws of the Russian Federation or other states;
b) Transfer of the individual access key to third parties (except for the Buyer’s close relatives);
c) Exceeding the traffic quota of 500 gigabytes per 30 days. When this threshold is exceeded, access to the Service will be suspended automatically. In this case, the Buyer may contact the Seller through any available communication channel and request a traffic limit increase. In response to such a request from the Buyer, the Seller shall, no more than once every 30 days, increase the Buyer’s traffic limit to 1 terabyte per 30 days.
d) The Seller reserves the right to end the trial period early and switch the Buyer to a full plan without additional notice if repeated use of the trial period is detected.
7. LIABILITY OF THE PARTIES
7.1. The Buyer agrees not to use the system for sending spam, scanning ports and proxies, or mass mailing (even if the messages are actually sent through another server), and not to carry out hacking attacks on other computers or networks.
7.2. Coverage, internet speed and connection quality of the Services may vary. The Seller undertakes to do everything possible to keep the Services available at all times (except for maintenance and repair breaks). The Services may be unavailable due to factors beyond the Seller’s control, including emergencies, network problems or restrictions, interference, signal interruptions, or failures of other services.
7.3. The Seller is not responsible for the loss of data or messages, or for pages displaying incorrectly due to network problems (for example, on a T-1 line). To protect Buyers, the Seller may unilaterally impose restrictions on the use of certain data and block customer service. Network speed is a nominal estimate and does not correspond to the actual speed of sending and receiving data. Actual network speed depends on its configuration, the data compression method, network load and other factors. The Seller makes no guarantees regarding the timeliness of data delivery and is not responsible for possible delays or losses.